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Duties & Skills of a Computer Systems Analyst

Duties & Skills of a Computer Systems Analyst!

As we know, a Computer Systems Analyst is a skilled professional, who is able to bridge the gap between business requirements and technology solutions, by means of analysis and design of information systems. They are able to evaluate an organization’s existing systems, identify areas for improvement, and recommend advanced technology solutions to augment efficiency and productivity. They contribute in a critical role towards ensuring that technology aligns with business goals.

Functional Duties:

  1. Requirements Analysis: Harmonizing with stakeholders to obtain and comprehend business needs, processes, and goals
  2. System Design: Ideating and proposing technology solutions encompassing software applications, databases, and system integrations, to meet business requirements
  3. System Evaluation: Assessing existing systems and identifying areas for improvement, while ensuring seamless processes and augmenting efficiency
  4. Feasibility Studies: Performing feasibility studies to review viability of proposed technology solutions, in consideration of technical, financial, and organizational factors
  5. Business Process Mapping: Defining existing and future business processes to identify opportunities towards automation and optimization
  6. Vendor Management: Coordinating with vendors to assess software/hardware solutions in compatibility with business requirements
  7. System Implementation: Monitoring implementation of new systems, while developing teams and leading successful deployment
  8. User Training and Support: Imparting training to users on new systems and technologies with constant support to resolve technical issues
  9. Project Management: Supervising project timelines, resources, and deliverables for successful system implementations
  10. Documentation: Generated detailed documentation, covering system specifications, user guides, and technical diagrams

Required Skills:

  1. Education: The candidate should hold a bachelor’s degree in computer science, information technology, business administration, and any related field
  2. Experience: Relevant work experience in systems analysis, business analysis, and relevant roles would be highly beneficial
  3. Business & Technology Acumen: Robust grasp over both business processes and information technology, with abilities to communicate effectively between stakeholders and technical teams
  4. System Analysis Techniques: Expertise in system analysis methodologies across requirements gathering, process mapping, and gap analysis
  5. Software and Systems Knowledge: Knowledgeable in software applications, databases, operating systems, and relevant IT infrastructure components
  6. Problem-Solving Etiquettes: Should possess robust analytical and problem-solving skills to identify and resolve business and technical challenges
  7. Communication Skills: Holder of advanced communication skills to be able to translate technical concepts to non-technical stakeholders and vice versa
  8. Project Management Tools: Should have exposure in project management tools and methodologies to be able to manage system implementation projects
  9. Collaboration and Interpersonal Skills: Should be able to work collaboratively with cross-functional teams, comprising business users, developers, and vendors


Computer Systems Analysts facilitate efficient functioning of companies via analysis of business processes, and recommendation of technology solutions. They enable implementation of systems to enhance operations, backed by their ability to comprehend both business and technology aspects to ensure that technology investments comply with organizational objectives and extract tangible benefits.

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